Zoom Communications, Inc. has announced that its cloud-based telephony solution, Zoom Phone, has surpassed 10 million seats worldwide. Launched in 2019, Zoom Phone has rapidly emerged as one of the fastest-growing platforms in the cloud communications space, reflecting a significant shift from legacy PBX systems to unified, AI-first solutions.
Built on Zoom’s scalable and open architecture, Zoom Phone integrates calling, meetings, messaging, and contact center capabilities into a single platform. The service is designed to support businesses of all sizes, offering enterprise-grade features and flexibility that enhance collaboration and customer engagement.
Zoom attributes this milestone to the growing demand for modern communication tools that prioritize reliability, security, and AI-driven innovation. The company emphasized that reaching 10 million seats is not just a numerical achievement, but a testament to how organizations globally are rethinking their phone systems to align with digital transformation goals.
The announcement reinforces Zoom’s position as a leader in business communications and signals continued investment in expanding its telephony and collaboration offerings.
